Volunteers of the CFA are fundamental to Emergency Management in Victoria and their value and importance is recognised. Volunteers and the commitment they bring to the protection of the Victorian community remain the core strength of CFA. The individual and collective interests and needs of Volunteers must be protected if they are to deliver their services safely and effectively. They must always be consulted about issues that affect them as volunteers.

• Is to be read in conjunction with the Country Fire Authority Act 1958 and related legislation.
• Is an agreement between the State of Victoria, the Authority and the Associations on behalf of CFA Volunteers.
• Ensures the State of Victoria and the Authority will commit to consultation with Volunteers about all matters which might reasonably be expected to affect Volunteers.
• Provides the framework for the three-way relationship between the parties, requiring the success of the relationship and the outcomes from the Charter to be judged against the following principles:

· Is it fair?
· Is it just?
· Is it reasonable?
· Does it discriminate against Volunteers?
· Is the outcome practicable and sustainable?
· Is it in the best interest of the safety of the Victorian community? 
• This is an enduring agreement to which all parties will be committed. The Charter shall be reviewed as required by agreement of the parties or at the end of four years from its date of commencement.

• Selflessly bring time and life skills to protect life and property, prevent and suppress fires and thus to create a safer community. They actively promote fire prevention works and provide fire, emergency and community services across Victoria. Many Volunteers provide their own equipment to do so.
• Are drawn from communities throughout Victoria in order to participate in an integrated fire service through a practical partnership based on mutual respect for CFA, people employed by CFA, and personnel of other organisations, to ensure that community safety needs are met to the best of their collective abilities.
• Depend on the goodwill and practical support of their families, friends and employers to enable them to serve. The time available to them is limited by the needs and demands of their employment, families and other obligations.
• Do not contribute their time for financial reward but do expect to gain satisfaction from service, achievement, personal development and camaraderie.

• Provide their services for the protection of life and property, prevention and suppression of fires and undertake other relevant duties to create a safer community in a mutual, respectful and active partnership with people employed by CFA, other organisations and the community.
• Operate safely and undertake appropriate training and planning to ensure their personal safety and enhance the delivery of services in creating a safer community.
• Exercise the powers vested in them by the Country Fire Authority Act 1958 and Regulations in the best interests of the community.
• Recognise and support the elected Association representatives and the consultative mechanisms as agreed with CFA.
• Be committed to working in harmony and consultation with CFA and seek to resolve differences of opinion internally in the first instance.

• Recognise, value, respect and promote CFA Volunteers who come from widely divergent communities with differing needs and characteristics, as core partners with people employed by CFA.
• Recognise and acknowledge that a primary responsibility of the Authority and people employed by CFA is to nurture and encourage Volunteers and to facilitate and develop their skills and competencies. 
• Recognise and acknowledge the value of the time that Volunteers provide to CFA and ensure that Volunteer time is used to maximum advantage.
• Acknowledge that policy development and change should always be considered in terms of its potential to support and facilitate the Volunteer contribution and the particular situation of local brigades.
• Recognise that the Associations represent Volunteers in general and ensure there is meaningful consultation, allowing enough time for real involvement, with the elected representatives of Volunteers on all matters which may impact upon Volunteers before the adoption or implementation of any new or changed policies, procedures or approaches.
• Ensure that Volunteer views, opinions and concerns are fully considered before adopting any new or changed policies, procedures or approaches which impact on them as CFA Volunteers.
• Provide the resources necessary to enable new or changed policies, procedures or approaches which impact on them as CFA volunteers to be implemented efficiently and effectively.
• Provide adequate resources to enable Volunteers in CFA to deliver agreed services.
• Provide administrative, operational and infrastructure support to enable Volunteers to perform their roles safely and effectively within available resources.
• Recognise and respect the needs of Volunteers which derive from their Volunteer service and provide effective and comprehensive support services within available resources including but not limited to:

a. Legal assistance including protection against the financial consequences of extended litigation and legal representation with respect to all matters involving Volunteers.
b. OH&S support and protection.
c. Procedures to address issues of discrimination in a fair, just and timely manner.
d. Counselling and welfare support.
e. Training.
f. Support and assistance for Volunteers who wish to pursue employment as CFA employees.
g. Compensation for accidents, injuries and losses.

• Recognise, value, respect and promote CFA Volunteers, their families and employers for their contributions to the well-being and safety of the people of Victoria.
• Ensure that CFA legislation recognises the needs and interests of Volunteers in the delivery of services and protects Volunteers who provide their services in good faith and their dependants from consequential financial losses and other liabilities.
• Consult with the elected representatives of Volunteers on all matters which may impact upon Volunteers including proposed legislation and the adequacy of resources to enable volunteers in CFA to deliver the agreed services.

The parties commit themselves to use and apply the Charter in the spirit of mutual respect and goodwill and to work together in that spirit to resolve any disputes which may arise in accordance with  those key principles set down in this Volunteer Charter. 

This Charter commences on the _______ day of __________________, 2001.

Signed:

Tom Brodie, President, Victorian Rural Fire Brigades’ Association

Rob Waterson, President, Victorian Urban Fire Brigades’ Association

Len Foster, Chairman, Country Fire Authority

The Hon André Haermeyer, Minister for Police and Emergency Services on behalf of the State of Victoria.

The Hon Stephen Bracks, Premier