Rights and advocacy:
Strategies for Obtaining a Service
- When inquiring about a service, if the receptionist or duty worker is not helpful, ask to speak to the manager as they have the power to make decisions.
- Be assertive and state what support you need.
- Educate the service about your needs and issues.
- Ask the service what they can do for you.
- If the service says you do not fit into their program, ask them how they could modify their program so you do.
- If the service says they do not have sufficient funding to meet your extra needs, ask them how they could tap into any extra funding or find you an alternative service.
- Do not hesitate to complain if you believe you have been treated unfairly by a service.
- If you believe in your right to gain services as a disabled parent, don’t take "no" for an answer but keep on persisting.
- Find an advocate to help you get what you need. You don’t have to do it on your own.
Rights and Advocacy:
Parents with a disability