TERMS & CONDITIONS

Mount Eliza Fire Brigade welcomes you to this website. By viewing the pages of this site, you acknowledge that you have read and accepted these notices and disclaimers.

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, to the extent permitted by law, Mount Eliza Fire Brigade and its volunteers, agents and consultants, excludes any liability for any loss or damage (including indirect, special or consequential loss or damage) which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. If any law prohibits the exclusion of such liability, Mount Eliza Fire Brigade limits its liability to the extent permitted by law, to the resupply of the relevant material or information.

Copyright
All material on this web site is copyright in Australia under the Copyright Act 1968 and in other countries through international treaties.

Mount Eliza Fire Brigade welcomes the use of this site to electronically save or print out parts for your own research, information or study provided that you retain all copyright, trade mark and proprietary notices contained in the content. Mount Eliza Fire Brigade advises that you may not republish, copy or display for redistribution to third parties or for commercial purposes any material contained in this web site without Mount Eliza Fire Brigade's express permission.

Links
The sites linked to this web site are not under the control of Mount Eliza Fire Brigade. Mount Eliza Fire Brigade is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site. Mount Eliza Fire Brigade provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Mount Eliza Fire Brigade of the linked site.

Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of Victoria, Australia.

Privacy Awareness Policy
Mount Eliza Fire Brigade is committed to the privacy of the people who visit this website, personal information and records and for your information we have documented Mount Eliza Fire Brigade's information handling practices below. Please contact Mount Eliza Fire Brigade on +61 3 9787 2788 if you wish to discuss any aspect of Mount Eliza Fire Brigade's information handling practices.

Personal information held by Mount Eliza Fire Brigade
Mount Eliza Fire Brigade only collects personal information from you that is necessary for it to perform its functions. The personal information Mount Eliza Fire Brigade holds about you will depend on the services you request from Mount Eliza Fire Brigade and the use that you make of those services. However, your personal information may include:
- your name, address and contact details;
- records of communications between you and Mount Eliza Fire Brigade relating to services provided by Mount Eliza Fire Brigade to you;

Use of your personal information
Mount Eliza Fire Brigade respects your privacy, so Mount Eliza Fire Brigade does not trade, rent or sell your personal information to any third parties.

The primary purpose for which we use your personal information is to provide you with assistance.

Mount Eliza Fire Brigade collects personal information directly from you when you supply it to us in connection with a request for services. Mount Eliza Fire Brigade may also collect personal information from third parties.

Mount Eliza Fire Brigade contracts out some services. Mount Eliza Fire Brigade may disclose personal information to the external contractors, service providers or sales organisations. Any disclosure of personal information is limited to that required to provide you with the services that Mount Eliza Fire Brigade has contracted out.

At all times, parties to which we contract services or disclose your personal information are either covered by contracts which protect your personal information or are required to comply with all relevant laws including the Privacy Act 1988.

Generally, you have the right to see or obtain a copy of personal information about you that we may hold. Mount Eliza Fire Brigade will handle requests for access to personal information in accordance with the National Privacy Principles. To request access to your personal information, please contact us on +61 3 9787 2788.

As long as we can adequately verify your identity, the person you speak to may be able to provide you with the information you require over the telephone. If you wish to have a copy of any information, we will ask that you put your request in writing and either post or fax that request to us. Again, this is to ensure that we can verify your identity.

In some cases, we may need time to consider and respond to your request for access. If we need time to consider your request, we will acknowledge your request within 14 days and respond within a maximum of 30 days.

Depending on the information you wish to access, where it is stored and the time it will take us to respond to your request for access, we may charge you a fee for the administrative cost of providing the information to you.

If for any reason we refuse to give you access to your information we will let you know why, in writing.

The circumstances in which we may refuse to give you access to personal information we hold about you include where giving you access:
- would have an unreasonable impact on other people's privacy;
- would prejudice any negotiations we are having with you;
- would prejudice an investigation of unlawful activity;
- would prejudice activities carried out by, or for, a law enforcement body.

If you believe that we hold personal information about you that you consider to be inaccurate, incomplete or out of date you should tell us by calling +61 3 9787 2788. In most cases, we will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what we know or understand to be correct at a particular time. However, in those circumstances, if you request, we will take reasonable steps to associate with the relevant record of your personal information a statement to the effect that you claim the information is inaccurate, incomplete or out of date. We would ask that you discuss your request with us by calling +61 3 9787 2788.

From time to time, it may be necessary for us to review our Privacy Awareness Policy. We reserve the right to amend our Privacy Awareness Policy at any time and to notify you by posting an updated version on the Mount Eliza Fire Brigade website - http://www.mteliza-cfa.org.au/

You can enquire about breaches of your Privacy by e-mail or by phone to:

Mount Eliza Fire Brigade
Telephone: +61 3 9787 2788
mteliza.fs@cfa.vic.gov.au