Your emergency call

All emergency fire brigade related calls for the metropolitan, and outer metropolitan areas (including Frankston), are received by a central call taking centre – VICFIRE. After taking the call, Vicfire will determine which brigade area the call is in, and then notify that brigade and any other support brigades.

Once Vicfire has dispatched the call, the relevant brigade/s receive the call information via pager. This will include type of call, additional information, address, and map reference.

The brigade receives the call

When Frankston fire brigade receive an emergency call, the career staff at Frankston will crew and respond the appropriate appliance/s (with the assistance of the career staff, the brigade is able to respond an appliance within 90 seconds). As this is occurring, the Frankston volunteers respond either direct to the call, or to the fire station to respond/crew further appliances (depending on where and what the call is).

RESPONDING TO A CALL

Whenever a vehicle turns out to a call, arrives on scene at the call, returns to station, or arrives back at station, a radio message is sent to Vicfire notifying them of the vehicles current status.

Radio messages are also sent to Vicfire to notify them of;

- the call status, (eg fire under control, stop, or false alarm);

- messages, such as a call for further assistance;

- situation reports.

All radio traffic for the status of the vehicles, calls status, situation reports, or calls for addition appliances / resources, occur on CFA channel 27 (reg 8 VF), whilst fire ground radio traffic is conducted on CFA channel 29 (reg 8B)

Types of calls we respond to

All CFA brigades respond to a wide variety of calls. These may include; grass and scrub fires, structure fires, car fires, road accident rescue, industrial rescue, special services (floodings etc), and hazardous materials spills.

THE FRANKSTON FIRE BRIGADE RESPONSE AREA.

The Frankston fire brigade response area covers some 38 square kms (15 square miles). This area extends from Seaford Road / East Road area in the north, to the Mount Eliza / Humphries Road area in the south. The boundary to the west is Port Phillip Bay, whilst to the east the boundary is McClelland Drive, Langwarrin.