Choosing &
Using Technologies in Education & Training
Technologies for Teaching and Learning
Various forms of audio and video
teleconferencing have been developed which enable one-to-one
or, more often, one-to-many interactions in flexible
delivery. In addition to the three media described below,
voicemail is a simple telephone-based technology which can be
a cheap, fast way of communicating information and feedback
to a group of students or a whole class, as well as enabling
students to contact the teacher with lengthy messages.
Audio Conferencing
Audio conferencing is simply the hooking up
of two or more individuals, or groups, to a telephone call.
It is easy to organise, relatively cheap (depending on the
distance of calls), and, for individuals, requires no special
equipment, though a hands-free telephone is an advantage. For
group audio conferences, teleconferencing units are
inexpensive for the organisation. If audio conferencing is
frequently used, the organisation can invest in a
teleconference bridge which enables callers to dial in to the
call instead of having it set up by the telephone company.
Though some skills are needed for successful audio
conferencing, to compensate for the lack of body language and
ensure that everyone is able to make their contribution,
these are quick and easy to learn.
Video Conferencing
Video conferencing provides a live audio
and video link between participants at two or more sites
(usually a maximum of 14, though practically speaking it is
difficult to handle more than three or four successfully).
Though PC-based video conferencing is becoming a reality,
roll-about units are still the predominant form.
These incorporate one or more cameras, a control unit, a
monitor and a codec which compresses and
decompresses the signal. They also demand a room with
suitable lighting and reasonable acoustics, and access to
ISDN telephone lines.
The cost of setting up such a unit is
around $70 000 (but gradually reducing), plus the cost of
line charges for each session, so that a good volume of usage
is necessary to make the system cost efficient. The line
charge varies with the bandwidth used. At its most
sophisticated, a broadband link gives full motion video such
as we see on television. The cheapest form, a 128 kb link,
gives a jerky picture which does not show fine movements very
well. The choice has to be made depending on the purpose of
the link.
Room video conferencing can be used
successfully by individuals and by groups of up to 15-20
people. It can be used for discussion and demonstration in
similar ways to traditional classrooms, and the inclusion of
a graphics camera enables text and graphics to be
incorporated. It can be used for a block of time, or
interspersed with times when the individual groups have
activities off-line. It is a relatively cheap way of
importing specialised expertise from overseas or interstate
for a guest lecture. It can also be used as a means for
learners to compare experiences with others in different
locations. Teachers will need to develop skills in using the
medium successfully, to encourage genuine response and
interaction.
Video conferencing is also used for
administrative purposes, for example for meetings between
staff in multi-campus organisations. Used in this way, it can
save a good deal of travel time and cost. It is similarly
valuable for professional development.
Desk-top video conferencing using a
PC is a more flexible method, since it uses ordinary
telephone lines and does not require a specially equipped
room. The availability of Internet-based applications to run
this method makes it potentially quite cheap. It is not yet
widespread in the education community, however.
Audio Graphics
Audio graphics combines audio conferencing
with computer interaction to transmit visual material and
data. It requires two telephone lines at present. Visual
material may be presented either on a PC screen (using a
graphics tablet), or on a computer-linked electronic
whiteboard. The older form of audio graphics, using a
Macintosh, fax and audio conferencing equipment, is cheap and
simple to use but can be technically fairly crude. It is
suitable for two to three groups, each limited to the number
that can successfully cluster around the computer. It has
been successfully used, particularly in schools, to extend
the teaching repertoire by linking campuses. The electronic
whiteboard variety of audio graphics is a very approachable
method since it builds on the classroom structure that
teachers and learners are familiar with, but the equipment is
expensive.
Audio graphics is effective when the
teaching content is strongly oriented to data which must be
manipulated by both teacher and students, such as mathematics
and accounting; it is also used successfully in language
studies because of the simultaneous voice and text ability.
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