Choosing &
Using Technologies in Education & Training
Choosing and Using
Communication and Multimedia Technologies
Decisions about the choice of technology
should be chiefly driven by consideration of learners
needs, the ability of teachers and other staff to provide
support for learners, and the curriculum content of the
program. Resource materials should be of sound quality,
suitable for the purpose, and well matched with technologies
and human resources. In projects which are driven by the
choice of technology rather than perceived needs, these
considerations are equally important or even more so.
Rationale
In keeping with the principle of client
focus, the chief reason for selecting a particular type of
technology must be its ability to satisfy the requirements of
learners. Included in this requirement is the feasibility of
access for learners. Important associated aspects are the
degree to which the technology facilitates or impedes the
ability of teachers and other education workers to provide
support for the learners, and the suitability of the
technology to support the content of the program. A further
determining factor is the cost of the technology. In order to
make a suitable choice of technology, a balance between these
factors must be achieved. No particular technology is
good or bad; sophisticated and simple
technologies all have their place. The essential criterion is
suitability for the purpose.
The various forms of networked technologies
can be grouped in different ways according to types of user
requirements and characteristics. Some of the ways in which
they can be grouped are discussed in this section.
Degree of Interactivity
Interactivity is a word so
over-used at present that its meaning has become indistinct.
If we take its base meaning to refer to persons or things
that act to or upon each other, it is clear that this can
happen in any of several ways.
The Communications Futures Project
identified three levels of information service interactivity.
These are:
| Distributive
services: broadcast, or one to
many. |
 |
These technologies enable material to be
sent from a single source simultaneously to many users.
Examples include both broadcast and pay TV, radio, and books
and other forms of mass-distribution print materials.
| Centralised
interactive services, or many to
one. |
 |
These technologies enable many users
to interact with and select information from a single,
centrally-located server mechanism. These include both
well-used applications such as computer-managed learning
systems which allow learners to download assignment material,
and applications which are at the threshold of their
existence, such as video-on-demand services.
| Communicative
services; one to one or
many to many. |
 |
These technologies allow users to
communicate with any or all of the other members of a
network. They include applications such as terrestrial
videoconferencing and audiographics which enable members of a
group to work together, and e-mail and other applications
which permit materials to be transmitted to selected
individuals or organisations.
Format of Material
Useful distinctions can be made between the
requirements for voice, text and moving visuals. Many of the
current leading edge developments in technology are
associated with attempts to provide video access more
readily.
Degree of Interactivy
| FORMAT |
Distributive |
Centralised
Interactive |
Communicative |
| Voice |
Radio |
Interactive Voice Response |
Telephone
Audio conference |
| Text |
Books
Printed Learning Materials |
Fax
Audiographics
World Wide Web |
Mail
E-mail
Newsgroups |
| Visual |
Satellite/ Pay TV
Broadcast TV |
Video library
Video-on-demand on Cable Networks (ADSL) |
Video conference
- desktop
- group
- bandwidths |
Time and Place Dependence
Much of traditional learning has taken
place with a high degree of time and place dependency,
requiring students to be at a particular place at a
particular time. Distance education and open learning are the
result of attempts to free learners to varying degrees from
these restrictions. Networked technologies provide further
options.
The degree of time dependency is
sometimes distinguished by the terms synchronous (happening
at the same time) and asynchronous (not time dependent)
modes.
Place Dependence
| TIME DEPENDENCE |
High |
Semi |
Low |
| High |
Class |
Audiographics
Video conference |
Telephone
Audio conference
Radio |
| Semi |
Self-paced and drop-in classes or
tutorials
Satellite/ Pay TV broadcast (recordable)
|
. |
Free to Air TV |
| Low |
Library |
E-mail
World Wide Web
Video-on-demand |
Print
Interactive Voice Response |
Scale of Effort
Technologies vary enormously in the cost of
set-up and maintenance. In some cases an individual teacher
or a department can make a decision to invest in a particular
technology; in others the cost is significant enough to
require a decision by the organisation as a whole; in others
again, the technology is not feasible unless the whole system
(state or national vocational training system or its
equivalent in other sectors), or at least a consortium of
organisations, adopts the approach. The table below gives an
indication of how this dimension might be categorised.
| |
System Effort |
Organisation
Effort |
Individual
or Department Effort |
| Lock-step class |
. |
. |
X |
| Video conferencing (pc-based) |
. |
X |
|
Video
conferencing
(group) |
X
|
. |
. |
| Audio graphics
(high-tech versions) |
. |
X |
. |
| Audio graphics (low-tech
versions) |
. |
. |
X |
| Broadcasting |
X |
. |
. |
| Self-paced and drop-in classes |
. |
. |
X |
| Audio conferencing |
. |
. |
X |
| E-mail |
. |
X |
. |
| World
Wide Web |
. |
X |
. |
| Interactive
multimedia |
. |
X |
. |
| Computer managed learning |
. |
X |
. |
| Print |
. |
. |
X |
Learning Resource Materials
Whatever medium they are presented in,
learning resource materials will present learners with some
or all of their program content. They must therefore be of
good quality in both content and presentation.
In relation to content and structure, the materials must:
- either be complete in themselves, or
provide signposts to further content;
- be accurate and up to date;
- be true to the curriculum;
- be in keeping with the design of the
program as a whole, and the teaching methods adopted;
- have a structure which is readily
apparent to learners;
- enable learners to monitor their own
progress; and
- encourage active participation in
learning.
The presentation of the materials
should be of excellent quality, and of a standard of
sophistication in keeping both with the scale of the project
and the medium in which they are presented. For example, a
program with many learners and expected to continue for
several years would justify a glossy presentation, while a
program of short duration, with very few learners, and where
the learning resources are a back-up for interaction rather
than the central source of content, might allow for a less
glamorous presentation. Learners expectations of video
presentations are generally based on their experience with
broadcast television, so that a commensurate standard would
be expected unless a clear indication was given to them of
why their expectations should be different in a particular
case; on the other hand, most people have experience of a
wide range of styles and qualities of print materials, so
that they would tolerate print materials anywhere along that
range.
Delivery Methods and Technologies
There are no clear-cut rules about how to
determine the most suitable technologies for the intended
learning purposes. Distinctions blur and technologies can be
used innovatively in different ways and combinations. Go to Technologies
for Teaching and Learning to
find guides to thinking about these dimensions and relating
them to the characteristics of the learning situation that is
being designed. Some of the methods will be suitable as the
main method of delivery, while others will be best used as a
medium of support.
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