Choosing &
Using Technologies in Education & Training
Teaching and Learning
The structure and delivery method
of the program should be designed to suit the learning styles
and access needs of learners, the ability of teachers and
other staff to provide support for learners, and the
curriculum content of the program.
Rationale
The project, including the chosen
technology, can only be as successful as the learning that
takes place as a result of it. The probability of successful
learning can be maximised by ensuring that the program design
takes into account current learning theory, learners' needs
and learning styles, the content of the program, and the
requirements for teaching and facilitation.
New technologies offer increasing choices
about how learning can be delivered and supported, and some
of them lead to new considerations about how learning takes
place. At the same time, traditional technologies such as
print and telephone continue to have their place, and their
usefulness should not be discounted. Many technologies and
teaching methods are best used in combination with other
methods of delivery rather than alone.
Teachers and other practitioners who read
this publication have probably already made one decision:
that flexible delivery is the approach they will use to
satisfy their clients' needs. The Australian National
Training Authority's Flexible Delivery Task Force has defined
flexible delivery as:
Flexible delivery is an approach rather
than a system or technique; it is based on the skill needs
and delivery requirements of clients, not the interests of
trainers or providers; it gives clients as much control over
what and when and where they learn..., it changes the role of
trainer from a source of knowledge to a manager of learning
and a facilitator. (Australian National Training
Authority Flexible Delivery Task Force, Draft Final Report,
1996 (unpublished))
However, the teaching role involves more
than managing; flexible delivery does not subtract from but
adds to the role of the teacher.
A flexible delivery approach, then, means
choosing a point on a continuum, rather than defining
teaching approaches as `flexible' or `not flexible'.
The `most flexible' end of the continuum
might be a choice of independent learning methods totally
free of any restraint in time or place. The `least flexible'
end might be a prescribed (but carefully chosen) method with
demands of time and place and a relatively strong role for
the teacher. For any given group of learners, the best
learning method may be anywhere on this continuum; the most
flexible is not necessarily the most suitable.
For example, a group of young adults
straight from school and with low expectations of their
ability to succeed may benefit most from learning within a
framework that has been clearly defined for them. As they
grow in experience and confidence, they should be encouraged
to take more responsibility for their learning. A group of
mature adults with plenty of experience of adult learning and
an understanding of how educational organisations work, and
with varied levels of knowledge of the curriculum content, is
likely to benefit from highly independent learning settings,
with support available when it is needed.
The notion of a continuum can be further
developed, since there are many ways in which learning can be
more or less flexible. In each case, the degree of
flexibility should be selected according to the needs of the
clients. Ideally, the program should be individually designed
for each learner. Occasions when this is feasible are few, so
that in real life decisions will generally be made for a
group of learners, incorporating as much choice as possible
within the decisions made. These decisions, in conjunction
with the implications of educational outcomes, organisational
outcomes and stakeholder needs, will determine the shape of
the program, and this, in turn, will lead to the choice of
technology.
No-one can prescribe a single 'best' way of
offering learning; it is part of the professional
responsibility of organisations and practitioners, in
conjunction with their clients, to make these decisions for
each program. There are numerous approaches to learning, in
each of which some common critical factors need to be taken
into account.
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