Australian Caravan Park Reports

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Queensland

Gold Coast

Treasure Island Holiday Park, Biggera Waters
Burleigh Beach Tourist Park, Burleigh Heads
Canungra Recreation Ground, Canungra (Campground DFP)
Gold Coast Holiday Park, Helensvale (DFP)
Kirra Beach Tourist Park, Kirra
Main Beach Tourist Park, Main Beach
Ocean Beach Tourist Park, Miami
Thunderbird Park, Mount Tamborine (DFP)
Palm Beach Mobile & Tourist Park, Palm Beach
Tallebudgera Creek Tourist Park, Palm Beach
Pine Ridge Caravan and Relocatable Home Village, Runaway Bay
Broadwater Tourist Park, Southport
Southport Tourist Park, Southport

Excellent child friendly park, great facilities, pools are fantastic, jumping pillow , has tennis and putt-putt (fee). Adequate sized sites. Very clean. Shops and fuel very close, BCF next door (for restocking). Parking for check-in and check-out is impossible and makes for a bad start to a great park. Will definitely be going back and would recommend this park to everyone.
Date 11/2011. Park Rating 4.5:
Report submitted by Billabong (3).

Average staff friendliness, good staff response to complaints, staff explained park layout and facilities. Reasonable value for money ($45 2A per night, powered, off-peak season). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is good, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate medium to large vans, annex slabs to most sites, shade to most sites, adequate taps close by, adequate sullage close by. Good laundry, camp kitchen, kiosk, disabled facilities, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 4). Quiet, claustrophobic park, plenty of shade, a few permanents. Clean UC bbq (free), congenial bbq area atmosphere, bbq area lighting Excellent playground in good condition. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided, toddlers catered for. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe.
Likes: Many facilities.
Dislikes: Noisy people using the waterslide between midnight and 5am! Hand dryers did not work.
Parking: Only room for one car/caravan near reception. Others have to wait outside.
Added Touches: Kids activities free or small charge.
Date 02/2011. Park Rating 4.5:
Report submitted by Umpy, Qld (12).

Friendly staff, average staff response to complaints, staff explained park layout and facilities. Price was as expected, good value for money ($85 2A per night, cabin). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is very good, water pressure is good, there was adequate hot water, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, average sized sites, concrete annex slabs to most sites, shade to some sites. Good laundry, good camp kitchen, disabled facilities, dump point, secure entry. Peaceful, open & roomy park, plenty of shade, family/friendly atmosphere, a few permanents. Clean bbq (free). Good playground in good condition. Clean heated pool is open to sun, kid-safe pool area, tables and chairs provided, toddlers catered for. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe.
Likes: Park is a BIG4 and ultra modern. Three swimming pools including one with a slide to service the many different styles of accommodation. Nice on-site bistro serving excellent food and service. Premium powered sites offer privacy with large site and no immediate neighbours - definitely worth the extra money. Regular powered sites also available. Amenity block is new and immaculate including disabled facilities.
Dislikes: Office staff not over friendly, no time for chit-chat due to pressure of organising theme park tickets for visitors. Wait time to check in and checkout was ridiculous. Bed in cabin not very comfortable, next time we'll take the motorhome.
Local Information: Centrally located just a short drive from all theme parks.
Date 02/2009. Park Rating 4.5:
Report submitted by Steve & Liz (1).

This is our second visit to the park. I would highly recommend it. Well managed and maintained park. Very friendly staff, staff offered tourist advice, van parking assistance provided by staff, staff helped us at the site, staff explained park layout and facilities. Price was as expected, very good value for money ($38 2A 2C, powered, shoulder season). Amenity number was adequate to cope with the number of people, are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water, separate bathroom, soap provided, dry change area, paper towels/dryer provided, exhaust fans/good ventilation, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, average sized sites, concrete annex slabs to most sites, shade to most sites, adequate taps close by, adequate sullage close by Good laundry, good rec room, late checkout allowed (up to noon), good camp kitchen, kiosk, disabled facilities, car wash, dump point, secure entry, van parking. Peaceful, open & roomy park, plenty of shade, family/friendly atmosphere, a few permanents. Clean UC electric bbq (free), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Good playground in good condition. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided, toddlers catered for. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe.
Likes: Staff are more than helpful, park cleanliness is of the highest standard. Has a spa (small charge). Internet cafe with an ATM. Has a restaurant and a small shop with basic supplies. The gardens are very well kept. Great swimming pool with slide - kids can swim all day.
Parking: Check in lane adjacent to the office, has boom gates.
Added Touches: Playground for toddlers. Has a jumping pillow (free), mini golf (small charge), tennis court (small charge), mini carts (deposit and charge), games room and the park has a children's activity co-ordinator (mostly free activities) for 4-12 yrs. Discount theme park tickets can be purchased at the office. Boat ramp to river.
Local Information: Large shopping complex within walking distance. A 15 minute drive to the major theme parks. 15/20 minute drive to Surfers Paradise. An assortment of fast food outlets close by. Easy access to quiet beaches. Bus stop right outside the park.
Date 05/2009. Park Rating 5:
Report submitted by Steve, Pippa and Kids (1).

Very friendly staff, staff helped us at the site. Good value for money. Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is very good, water pressure is good, there was adequate hot water. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate medium to large vans, annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, good camp kitchen, late checkout allowed, kiosk, disabled facilities, car wash, dump point, secure entry, book swap available, wireless internet is available, you can use your mobile wireless (carrier used was Optus, reception quality was 5). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean UC electric bbq (free), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. No playground, no pool. Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: This is essentially a smallish park with only about 70 site and 12 tent sites. The amenities are only about 3 years old and cater for the park size very well. There is a new (April 2011) entertainment room. Because the park has a limited number of sites it is almost always very comfortable.
Dislikes: I only wish the shower cubicles had shower curtains as well.
Parking: Only one "book-in" parking spot (for a van) but we have never encountered a problem in our last three visits.
Local Information: Plenty of local/tourist info & brochures available in the office.
Roads: Can be busy due to the popularity of Burleigh Heads but we have never had any real issues in getting into or out of the park.
Date 04/2011. Park Rating 4.5:
Report submitted by Paul & Jules (5).

Very friendly staff, staff offered tourist advice, staff explained park layout and facilities. Good value for money ($234.00 2A per week, shoulder season). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is very good, water pressure is good, there was adequate hot water, soap provided, dry change area, paper towels/dryer provided, exhaust fans/good ventilation, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, camp kitchen, kiosk, disabled facilities, dump point, secure entry, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Quiet, open & roomy park, plenty of shade, no permanents. Clean UC electric bbq, congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. No pool. Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: large park outside caravan park then just across the road to beach. close to shops
Parking: 1 parking bay
Added Touches: free sausage sizzle, kids activities during school holidays
Date 09/2010. Park Rating 4:
Report submitted by Kevin & Lyn (85).

What a beautifully located park, directly opposite beach, walking and cycle paths, bowls club, shops, bus service. On arrival the reception staff were extremely welcoming. Debbie offered us the chance to choose our site which was a good thing to do as sometimes the location of a site can be a bit of an issue. Not so at Burleigh. The cost seems typical at this time of year. What seems to need addressing at almost all parks is the advising of what dates are classed as 'Low', 'Mid' or 'High' season. No assistance offered for placing van on site, although it was probably available if asked for. The site we used had a slope. Next time we plan to check the slope of any slabs which we forgot to do, hence the rain on the slab ran through the annex floor. Roads all sealed full width. The park is located quite close to the highway and noise was a bit of a nuisance early in the mornings from 5.30am. Extremely loud noise from council street sweeper at 8am on a Monday morning was an unwanted intrusion to the park. Amenities were absolutely immaculate. Plenty of hot water in showers, hand basins had liquid soap and hot air dryers. The shower area unfortunately allowed the water to splash into the drying area. Laundry, along with all amenities, is thoroughly cleaned every morning. Cost of $4 for both washers and dryers seems to be the standard nowadays. Clean drying area and plenty of line space. A dump point is located nearby the laundry. There is a good BBQ area adjacent to the amenities which is under cover and has seating and lighting and in very clean and comfortable condition. A camp kitchen is located at the top of a steep hill and has steps up to it. This is more used by young campers and backpackers and did not appear to be used by any of those caravanners at the bottom of the embankment. No pool, but there is an indoor heated one across the street. A cable for TV reception ($20 deposit and $5 hire fee) ensured go. Reasonable value for money ($36 2A per night powered). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is very good, water pressure is good, exhaust fans/good ventilation. Adequate number of tourist sites, good night lighting, sites will accommodate medium to large vans, concrete annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, no rec room, dump point, secure entry, van parking, wireless internet is available, you can use your mobile wireless. Noisy, open & roomy park, plenty of shade, no permanents. Clean UC gas bbq (free), congenial bbq area atmosphere, bbq area lighting. No playground, no pool. Suitable for a week or more, suitable for families.
Likes: Tidiness and extreme cleanliness of amenities
Dislikes: Early morning traffic noise from adjacent highway
Parking: Plenty of room to park prior to check in
Date 05/2010. Park Rating 4:
Report submitted by Wandering Walls (24).

Friendly staff, staff explained park layout and facilities. Good value for money ($20 2A 2C per night, unpowered). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is good, water pressure is good, there was adequate hot water, paper towels/dryer provided. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, no sites with annex slabs, shade to some sites. You can use your mobile wireless (carrier used was Telstra, reception quality was 4). Peaceful, open & roomy park, plenty of shade, no permanents. No playground, no bbqs, no pool. Suitable for few days, suitable for families, park is considered kid-safe.
Likes: an easy, friendly park with lots of room
Local Information: Canungra is in a fabulous spot to easily access the Gold Coast, Mt Tamborine, Springbrook NP (which you can visit at night to see glow worms) and free Sky Walk at tippy top of Lamington National Park
Roads: roads in good condition. Road up to Lamington NP was VERY windy.
Date 07/2011. Campground Rating 4:
Report submitted by Liz Ayers (3).

Manager's name is Wayne. Staff directed us to site which was very muddy but was told that was all that was available for our size(had been raining all day so accepted it). There was a warning sign near the site advising it was flood prone, which did not reassure me at all. Amenity block was not close and a very dark walk at night. Average staff friendliness, average staff response to complaints, staff helped us at the site. Poor value for money ($40 2A per night). We paid $36 because of chain discount. Amenity number would not cope in peak times, are close to only some sites, were clean, condition is reasonable, water pressure is good Adequate number of tourist sites, some level sites, poor night lighting, sites will accommodate large motorhomes and 5th wheelers, shade to some sites, drive-through sites, adequate taps close by. Good camp kitchen, kiosk, dump point with good access, secure entry. Noisy, open & roomy park, a few permanents. Suitable for overnighter.
Dislikes: Overpriced, very wet, noisy (next to motorway).
Date 05/2011. Park Rating 3:
Report submitted by Patto 44 (3).

Manager's name is Wayne. Average staff friendliness, average staff response to complaints, staff explained park layout and facilities. Reasonable value for money ($38 2A per night, shoulder season). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is reasonable, water pressure is good, there was adequate hot water, paper towels/dryer provided, exhaust fans/good ventilation. Adequate number of tourist sites, mostly level sites, poor night lighting, sites will accommodate medium to large vans, concrete annex slabs to most sites, shade to some sites, hard to negotiate into site, adequate taps close by, adequate sullage close by. Good laundry, no rec room, camp kitchen, dump point, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Quiet, open & roomy park, plenty of shade, a few permanents. Clean UC gas bbq (free), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Clean pool. Suitable for few days, suitable for families.
Likes: The laundry was fantastic although expensive $4 per load for washing
Dislikes: It poured while we were there, I thought we wouldn't be able to get our van out as it had sunk 1/2 way up the wheels in the mud whilst parked on the site. I mentioned this to the staff on leaving the park so that they would not put any one else on the site until it had dried out but they were very dismissive about the situation
Local Information: Close to attractions
Roads: roads within the park are in bad repair
Date 10/2010. Park Rating 3.5:
Report submitted by Pam & Bob Yeomans (10).

Manager's name is Wayne. Didn't see this park in the best light as it was raining cats and dogs during our stay. Our slab badly broken with many parts missing and we were surrounded by mud. There were plenty of dry sites available that they could have put us on. Closest park to Gold Coast theme parks so would suit families. Average staff friendliness, staff explained park layout and facilities. Poor value for money ($38 2A per night, powered, shoulder season). Amenity number would not cope in peak times, are close to only some sites, were clean, condition is good, water pressure is good, there was adequate hot water, soap provided, dry change area, paper towels/dryer provided, exhaust fans/good ventilation, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to most sites, very few sites are shaded, adequate taps close by, adequate sullage close by. Good laundry, camp kitchen, disabled facilities, dump point, secure entry, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Quiet, open & roomy park, not enough shade, a few permanents. Excellent playground in good condition. Clean pool. Suitable for a week or more, suitable for families.
Likes: Nice amenities block and pool area.
Dislikes: Poor maintenance around sites and on roads. Really needs an injection of funds. Other Gold Coast council parks we have stayed at have been much better.
Date 10/2010. Park Rating 3:
Report submitted by John C. (33).

Stayed 7 nights, $183.60 per week, Top Tourist discount; Seven nights for six. Modern reception doubles are a kiosk. At the back of reception is a large modern motel. Friendly helpful staff who explained park layout and gave me a map of the area, though the map is a bit confusing. Our slab/grass site No. 78 was fairly easy to back into. Security entry and security lock amenities. The only central amenities block is either fairly new, or recently refurbished, and is quite a distance from some sites. It was very clean and in excellent condition. Very good laundry with washers/dryers ($3) and ironing boards and lots of outside lines. A small undercover camp kitchen is at the rear of the amenities block and has spotless bbqs and some tables and chairs. Various sized sites, both with slabs and grass. Suitable for large rigs. There is an open grassed area down the back in the flood area which is lovely and further away from the highway noise. This could get very boggy if there was a heavy fall of rain. Bungalows and cabins looked all fairly new. Ensuite sites available. Dump point. Lovely clean shaded swimming pool, tennis court, jumping pillow and playground. This park would be lovely but areas look tired and run down. Some of the roads are in desperate need of repair. The one near us was dirt and bits of tar/concrete, and dirt and dust was thrown up when each car passed. Tracey, the new Manager who commenced here two months ago, told me she has plans to do a major upgrade. She said that plans were with surveyors to see if it is possible to re-design the whole park to make it more user friendly. There is an area out the back for permanents, some are very neat, others could do with a clean up. We would be interested in coming back in a year or two to see what has been done. This park is fairly central to everything and we would stay again.
Date 09/2010. Park Rating 3:
Report submitted by Leszek and Jackie, Malua Bay NSW (75)

Staff are friendly but with the size of the park have lost the personal touch. Friendly staff, average staff response to complaints, staff offered tourist advice, staff explained park layout and facilities. Good value for money ($24.50 2A, ensuite, off-peak season). Ensuite was clean, condition is very good, water pressure is good, there was adequate hot water, soap provided, exhaust fans/good ventilation. Sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to some sites, shade to some sites, drive-through sites, adequate taps close by, adequate sullage close by. Good laundry, dump point, secure entry, you can use your mobile wireless (carrier used was Optus, reception quality was 5). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean pool is shaded, kid-safe pool area, tables and chairs provided. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe.
Likes: Pet friendly. Location to tourist facilities
Dislikes: Some areas have inadequate lighting. Cane toads prevelant as a danger to dogs although park could not prevent this
Parking: Adequate parking
Local Information: Coomera Pet Motel,162 Yawalpah Rd Pimpama, Ph: 5546 6140 is highly recomended as a place for your pet if they have to be left for the day
Roads: Some roads within the park need maintainence
Date 03/2010. Park Rating 4.5:
Report submitted by Apanda (13).

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This park is a really good find on the Gold Coast. Although not beachfront, it's quiet, grassed and roomy sites make it a pleasant place to spend a week or more. Well set up for kids. There are planes coming and going from Coolangatta Airport close by, but not during the night.
Date 09/2011. Park Rating 4:
Report submitted by J.W. (16).

Not sure about pet policy, but have not seen any pets around in last 3 days. Large park, one of seven owned/controlled by Gold Coast City Council. Lots of semi permanent wintering southerners, also some permanent sites. Site allocated to us (#64) was difficult to get onto, due to large tree root in front of van position. If not for the occupant of permanent site next door, with his trolley jack, I would not have been able to unhitch, because of the low level of the ball mount. Amenities are little dated, clean, and water pressure good. However trying to dry & dress in an area less than a square metre, was a bit tiresome. Friendly staff. Poor value for money ($35 2A per night, powered). We paid $32 because of TT discount (Fri/Sat rate $38 per night). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is reasonable, water pressure is good, there was adequate hot water. Adequate number of tourist sites, some unlevel sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, annex slabs to most sites, shade to some sites, hard to negotiate into site, adequate taps close by, adequate sullage close by. Good laundry, basic rec room, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 4). Peaceful, open & roomy park. Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: Secure entry, Open areas
Dislikes: My particular site is difficult to get on & off
Parking: Book in lane in front of office
Local Information: Convenient access to Twin Towns & gold Coast
Roads: Roads Good
Date 07/2011. Park Rating 3:
Report submitted by ROKE (14).

Great park, close to beach and restaurants whilst at the same time being a quiet and friendly park. Very friendly staff, good staff response to complaints, staff offered tourist advice, staff helped us at the site. Very good value for money ($280 2A 1C per week, off-peak season). Amenity number was adequate to cope with the number of people, are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate small to medium vans, concrete annex slabs to most sites, shade to most sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, good camp kitchen, dump point, wireless internet is available, you can use your mobile wireless. Peaceful, open & roomy park, plenty of shade, no permanents. No bbqs. Excellent playground in good condition. Clean heated pool. Suitable for a week or more.
Likes: good sites, great facilities
Date 06/2010. Park Rating 4.5:
Report submitted by Gary R (1).

Across the road from the beach, next to a very good takeaway and general store,well positioned to get to most main attractions. Staff dealt with and solved problems as they occured. The en-suites are good, but make sure your van and car will fit. A quiet and pleasant park except for Friday and Saturday nights when the hoons go mad on surrounding streets.
Date 03/2008. Park Rating 4:
Report submitted by Greybeard and Rosedale Bunny (28).

UPDATED REPORT NEEDED

Was probably once a great place. Now it is very run down, difficult to back a caravan in due to lack of room and deep culverts. Sites are gravel. There are two male toilets and showers, plus two female toilets and showers for the whole camp site, which could hold 150 people. Average staff friendliness, average staff response to complaints, staff explained park layout and facilities. Poor value for money ($28.00 2A per night, shoulder season). Inadequate number of tourist sites, some level sites, poor night lighting, sites will accommodate small to medium vans, no sites with concrete annex slabs, shade to some sites, hard to negotiate into site, adequate taps close by. Poor laundry, no rec room, no wireless internet available, you can use your mobile wireless (carrier used was Telstra, reception quality was 1). Noisy, open & roomy park, plenty of shade, no permanents. Dirty wood bbq (free). Basic playground in average condition. No pool. Suitable for few days, suitable for families.
Likes: The park is large with a lot of camping sites, but only 6 to 8 caravan sites. It has a running creek to the rear. Some activities for families.
Dislikes: Dirty, run down, activities very expensive.
Parking: Good luck finding one.
Local Information: Plenty to see and do around Mount Tamborine
Roads: Main roads are in poor condition due to very heavy traffic.
Date 03/2010. Park Rating 1:
Report submitted by Ron McGrice (3).

Local Information: Bus stop at door to all shopping centres includes bus/train-link to Brisbane. No kiosk, but adjacent to a service station and McDonalds. Free buses to Tweed Sports Clubs and Twin Town RSL. Short walk to patrolled surf beach. Surf club opposite park with good cheap Bistro meals. No Pokies.

UPDATED REPORT NEEDED

On the positive side this is a lovely park in a great location. A large new resort type pool has been added since our last visit. However, we feel the park is overpriced even for the coast. Since our last visit many sites have been reclassified as premium sites and have a higher charge than the remaining standard sites. All sites attract an extra fee if you stay on a Friday or Saturday night. We had a standard site in the low season and paid $39.00 per night 2A powered during the week and $42.00 per night 2A over the weekend. We agree with a previous contributor regarding the state of rubbish bins. During our stay bins were over-flowing and left for days in this state. Amenities were spotless but cleaned in peak hour putting extra pressure on the remaining amenity block. Average staff friendliness, staff explained park layout and facilities. Poor value for money. Amenity number was adequate to cope with the number of people, are close to only some sites, were clean, condition is reasonable, water pressure is good, there was adequate hot water, soap provided, dry change area, paper towels/dryer provided, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate medium to large vans, annex slabs to most sites, shade to some sites, ensuite sites available, drive-through sites, adequate taps close by, adequate sullage close by. Good laundry, good camp kitchen, kiosk, disabled facilities, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 4). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean UC electric bbq, congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Good playground in average condition. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided, toddlers catered for. Suitable for a week or more, suitable for families.
Likes: Great location on Tallebudgera Creek. Walking distance to surf beach and tidal creek swimming areas. Amenities very clean.
Dislikes: Bins over-flowing and not emptied enough. Cleaning at peak time places too much pressure on the second amenity block which is a long walk from some sites. Charging extra on weekends seems excessive.
Parking: Space for 2 caravans outside the office.
Local Information: Good meals at the Tallebudgera Surf Club
Date 11/2011. Park Rating 3:
Report submitted by Toto (42).

Average staff friendliness, good staff response to complaints, staff explained park layout and facilities. Reasonable value for money ($321.00 2A per week, powered). Amenity number was adequate to cope with the number of people, are close to only some sites, were clean, condition is very good, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided, exhaust fans/good ventilation. Adequate number of tourist sites, mostly level sites, poor night lighting, sites will accommodate large motorhomes and 5th wheelers, shade to some sites, ensuite sites available, drive-through sites, adequate taps close by, adequate sullage close by. Kiosk, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Quiet, open & roomy park, not enough shade, a few permanents. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided. Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: Beautiful pool area, great location, short walk to surf beach & surf club. Close to major shopping centres.
Parking: Parking in front of office while booking in.
Date 08/2011. Park Rating 4:
Report submitted by Ross & Dorelle (6).

This is a large park that ticks most boxes, but we could not rate is as highly as other contributors. On the positive, there are sealed roads, access is OK, and it has normal things like access to water, a picturesque setting, two large amenity blocks, large pool, professional welcome, reasonable access to Gold Coast attractions, concrete slabs to most sites, some large trees giving shade to some sites etc. However the atmosphere for us was crowded and unfriendly. The staff at welcome were professional but you needed to ask questions to get any information. No information was provided on things happening during the week but obviously there were some morning teas, some entertainment and access to courtesy buses. One of the ladies facilities was closed for cleaning between 9am and 10am. Whilst there were other facilities in the park, they are some distance from most sites and because of the pressure from the others being closed during a busy period, they were under duress. Even the men's had line ups to use the toilets around 8am. Not enough night lighting for us. Large rubbish/recycling bins, but hard to work out which was which and not emptied often enough. Large, busy, cattle-class feel for us. At $40 a night, overpriced, but then it is consistent with other council operated parks on the Gold Coast. And we had to ring three others before getting a site at this one. So, I guess the market is setting the price. It is OK and most people would find it satisfactory. With some effort and a more concentrated customer focus this could be a real winner. We will not rush back, but would stay again if we are in the area.
Date 08/2011. Park Rating 3:
Report submitted by Bluey and Rose, Flagstaff Hill SA (70).

Park sign is not easily seen as it is a dark greyish blue in colour, although the "Austar" advertisement in red on the sign is easily seen. Coming from the north it is hidden behind a tree and cannot be seen until just before the turn.The free internet connection and morning tea was not mentioned on book in. No offer of help to site. The park was full so it was a bit claustrophobic on the smaller sites. Sites were numbered but no marks showing boundaries. People on adjoining site had chairs and clothes line on what I thought was my site. Park employee said "oh well just put it where you can". Boom gates were broken for length of stay but still had to check in and out. I found pool gate wide open twice and advised staff. Three days later the springs were not fixed and the thought of tying it closed with an "out of order" sign must have been a bit difficult. There were three other gates. One laundry had 6 machines and a major shortage of lines. Several of the wires were broken, which didn't help. Another guest said they reported it over a month prior. The other laundry only had three machines and heaps of lines so wash it in one laundry and drive it to the other to get it dry. BBQs had a number of signs but none to say how much money to put in. Showers had a common drain at the rear - not very nice in this day and age. The seven main parks on the Gold Coast are council operated. They are therefore similar in price which has possibly influenced the prices of other parks in the area. This is a nice park where attention to detail and fixing problems are given low priority. One wonders about the logic behind the changes made but I expect more from a $38 park to a $28 one. Friendly staff, good staff response to complaints Reasonable value for money ($38.00 2A per night, powered, off-peak season). Amenity number would not cope in peak times, are close to only some sites, cleanliness was average, condition is reasonable, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided. Inadequate number of tourist sites, some unlevel sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to some sites, shade to some sites, drive-through sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, good camp kitchen, kiosk, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Optus, reception quality was 2). Quiet, open & roomy park, not enough shade, a few permanents. Clean UC electric bbq (pay), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Good playground in good condition. Clean heated pool is shaded. Suitable for a week or more, suitable for families.
Likes: Good location, lovely pools, traffic and plane noise minimal.
Dislikes: Location of BBQs, camp kitchen and rec. room were 150m plus from many of the sites as were the amenities and laundry. I believe the pool extension required the BBQs to be repositioned well away from the sites. Pity as most of the older guests did not use the pool, just the BBQs.
Parking: Book in lane provided although a tight fit.
Added Touches: Morning tea on Monday.
Date 08/2010. Park Rating 4:
Report submitted by Robmarang (39).

Lovely park on creek, good tennis court (free). Excellent newish swimming pool. Good park, would stay again. Excellent customer service. Very friendly staff, staff offered tourist advice, staff explained park layout and facilities. Very good value for money ($32 2A per night, shoulder season). Amenity number was adequate to cope with the number of people, are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water, paper towels/dryer provided. Mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to some sites, shade to some sites, drive-through sites, adequate taps close by, adequate sullage close by. Good laundry, dump point, secure entry, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Peaceful, open & roomy park. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided Suitable for month or longer, park is considered kid-safe.
Date 10/2009. Park Rating 5:
Report submitted by Bob & Al (116).

Waterfront sites are the nicest but very pricey even in off-peak season. Friendly staff, staff explained park layout and facilities. Price was higher than expected, reasonable value for money ($34.00 2Aper night, off-peak period). Amenity number was adequate to cope with the number of people, are close to only some sites, were clean, condition is reasonable, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided, disabled facilities. Adequate number of tourist sites, mostly level sites, good night lighting, average sized sites, concrete annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, dump point, secure entry. Quiet, open & roomy park, not enough shade, family/friendly atmosphere. Good playground in good condition. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided. Suitable for a week or more, suitable for families, well maintained park.
Dislikes: Very busy on weekends with families.
Date 02/2009. Park Rating 4:
Report submitted by Mary (1).

This is a pleasant park, right on an estuary of the nearby beach. A number of sites are on the water (but beware, they cost more) that have lovely views. The park has a walking/jogging path which goes past it, and this can be used to access the beach and is a very pleasant walk. We found reception staff to be very friendly, and they gave us a courteous welcome. They also gave us the choice of several sites on arrival. I think the price was reasonable (about $40 a night for the waterfront sites) in the off peak period. The amenity block was very clean, and well maintained, but quite old and dated facilities. There were sufficient facilities for a large group of travellers. Overall the park was well looked after. Some sites had shade but this was sparse. I think there were probably about 200 sites (guesswork here) and they were all level and well spaced apart from each other. There were both grassed and cement slabbed sites. A few sites were drive through but these were limited in number. There was a good sized laundry and there was an amenities room but we didn't use either so can't comment. The pool was quite small but a much large one was under construction during our stay. But of course there is the beach nearby, and at the back of the park is a stinger enclosed seawater pool which was very popular with many people of all ages. We enjoyed our stay here but think it could get very noisy during the holiday periods and would avoid it at those times. It is suitable for any length of stay. We will definitely go back.
Date 02/2009. Park Rating 4.5:
Report submitted by ChrisVal7 (13).

Manager's name is K Fiebig. Very good management, friendly management, management responsive to comments, management was helpful. Very good value for money. Very good amenities, adequate number to cater for tourists, close to sites, were clean, were in good condition, water pressure was okay, there was adequate hot water. Adequate number of tourist sites, sites were level, lighting at night was adequate, the site size was okay, annexe slabs were available, adequate taps close by, adequate sullage close by. Laundry, kiosk, car wash, dump point, security entry to park. Very good park atmosphere, quiet, open and roomy park, shady park, family-friendly park. Clean UC gas bbq, with a congenial atmosphere, lit at night, with seating provided. Very clean heated pool, pool area is shaded, seating around the pool was provided. Suitable for month or longer, the park was well maintained.
Likes: Loved the large heated pool.
Local Information: It's the Gold Coast!
Date 08/2008. Park Rating 5:
Report submitted by Stockos (64).

Free computer access for 2 hours per day.
Report submitted by Norma & Peter (2).

Seems to mainly cater for permanents. Office is only open for a few hours per week. At other times you have to ring a bell for assistance. Average staff friendliness. Price was as expected ($30 2A, powered, shoulder season). Amenity number was adequate to cope with the number of people, are close to only some sites, cleanliness was average, condition is reasonable. Some level sites, concrete annex slabs to most sites. Basic laundry.
Date 10/2009. Park Rating 3.5:
Report submitted by Liz & Steve (2).

We stayed in a deluxe villa and it was very well maintained. We would have been happier if we were given what we were told at time of booking and been one back from the waterfront with water views but instead we were in a very nice unit as far from the waterfront as possible with glimpses of water. We did have a look at the amenities in view of bringing the van next time and they seemed more than adequate. One of the pools could have been cleaner but it may have been sand from the beach that was causing the problem. We had a problem with a blind in our unit and staff attended to it very quickly so all in all it was a very pleasant stay. Staff did seem a little put out when we asked for a couple more tea bags as we only received four to start with for a three night stay. Friendly staff, good staff response to complaints, staff offered tourist advice. Reasonable value for money ($159 2A C3, cabin, off-peak season). Cabin was clean, condition is good, there was adequate hot water. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers. Good laundry, good camp kitchen, disabled facilities, dump point, secure entry. Noisy, open & roomy park, not enough shade, a few permanents. UC bbq. Excellent playground in good condition. Dirty pool is shaded, kid-safe pool area, tables and chairs provided. Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: Proximity to all Surfers has to offer, easy to find, easy entry.
Dislikes: Park is on main road so noise is a factor, especially sirens at night and early morning. Staff did all the right things but weren't really interested. BBQ most convenient to us was under repair and closed.
Parking: Parking is available outside office and very good.
Added Touches: Blackboard did offer activities but none while we were there. Fish cleaning table next to boat ramp was clean and convenient.
Local Information: Very handy to shopping centres, Surfers Paradise is only short drive, easy access to highways to main theme parks.
Date 11/2011. Park Rating 4.5:
Report submitted by Happy Family (1).

Good tennis court. On river and good amenities. Walk to beach. Very good customer service. Very friendly staff, staff offered tourist advice, staff explained park layout and facilities. Reasonable value for money ($282.00 2A per week, powered, shoulder season). Amenity number was adequate to cope with the number of people, are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate medium to large vans, concrete annex slabs to some sites, shade to some sites, camp kitchen, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean UC gas bbq (free), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Clean pool, kid-safe pool area, tables and chairs provided. Suitable for month or longer.
Local Information: Near Harbour City!
Date 03/2010. Park Rating 4.5:
Report submitted by Bob & Al (116).

Central location. Broadwater waterfront. Large park. Well maintained. Very friendly staff, staff offered tourist advice, staff explained park layout and facilities. Very good value for money ($450 2A C3 per week, powered, peak season). Amenity number was adequate to cope with the number of people, are close to all sites, were clean, condition is very good, water pressure is good, there was adequate hot water, paper towels/dryer provided, exhaust fans/good ventilation. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, good rec room, kiosk, dump point, secure entry, van parking, wireless internet is available, you can use your mobile wireless (carrier used was Telstra, reception quality was 5). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean UC gas bbq, bbq area lighting, seating provided at bbq. Good playground in good condition. Clean heated pool is shaded, kid-safe pool area, tables and chairs provided. Suitable for a week or more, suitable for families, well maintained park, park is considered kid-safe.
Likes: Clean and well maintained. Friendly professional staff. Level site with concrete. Location
Dislikes: Playground closed early each day. Laundry equipment broke down regularly and slow to repair. Boom gate was ridiculously slow to open.
Parking: Plenty of room
Added Touches: Lids activities each day.
Roads: Traffic light access makes entry and exit easy.
Date 10/2010. Park Rating 4.5:
Report submitted by Touring4x4 (12).

This is a nice park in a nice location. Not cheap nor are the other six council operated parks on the Gold Coast. Unfortunately this monopoly has allowed them to control the prices of most of the parks. I advised them that there were a couple of BBQ's in the camp kitchen which had been left filthy after people used them at breakfast and they may care to check them. Negative response. I advised them that their free Internet was pretty useless and that I was in line of sight of the aerial but could rarely get a connection. Response was - well it can vary with the weather. Very friendly over the phone but off-handed when face to face. I think I am starting to dislike the pin number controlled boom gates. They often don't work and they are a real problem when people key in the number. Twice in this park there were more than six vehicles held up because of this. I know remote controls are expensive but a decent deposit could be charged and the benefits would be great. Average staff friendliness, bad staff response to complaints. Reasonable value for money ($38.00 2A per night, powered, off-peak season). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is reasonable, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to most sites, shade to some sites, adequate taps close by, adequate sullage close by. Good laundry, basic rec room, camp kitchen, kiosk, dump point, secure entry, wireless internet is available, you can use your mobile wireless (carrier used was Optus, reception quality was 4). Peaceful, open & roomy park, plenty of shade, a few permanents. Clean UC gas bbq, congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Excellent playground in good condition. Clean heated pool is shaded. Suitable for a week or more.
Likes: Location on the Broadwater. Proximity of amenities. Ease of entering and leaving park.
Dislikes: Traffic noise of "hoons" driving up and down the road at night.
Parking: Parking lane.
Added Touches: Morning teas, Happy hours and Sunday breakfast.
Date 08/2010. Park Rating 4.5:
Report submitted by Robmarang (39).

Friendly staff. Very good value for money ($31 2A 2C per night, powered, off-peak season). Amenity number was adequate to cope with the number of people, are close to most sites, were clean, condition is good, water pressure is good, there was adequate hot water, soap provided, paper towels/dryer provided, exhaust fans/good ventilation. Adequate number of tourist sites, mostly level sites, good night lighting, sites will accommodate large motorhomes and 5th wheelers, concrete annex slabs to some sites, shade to some sites, hard to negotiate into site, adequate taps close by, adequate sullage close by. Good laundry, basic rec room, kiosk, dump point, secure entry, wireless internet is available. Quiet, open & roomy park, plenty of shade, a few permanents. Dirty UC electric bbq (free), congenial bbq area atmosphere, bbq area lighting, seating provided at bbq. Good playground in good condition. Clean pool, kid-safe pool area, tables and chairs provided Suitable for month or longer, suitable for families, well maintained park, park is considered kid-safe.
Likes: One of the best located we have seen on our 12 month trip around Oz as right on the beach in Surfers, accommodated us for an extra vehicle and trailer at no additional expense, great for fishing and swimming on beach, very friendly atmosphere. Great location for access to theme parks and Surfers Paradise in general, shops across the road, great playground for kids on foreshore within walking distance.
Dislikes: Were not given the site we were promised when booking, difficult to negotiate in and out of site when park is full which is most weekends and all other peak times.
Parking: At reception.
Added Touches: Free snacks provided at sundowner once a week.
Local Information: As above, excellent for all.
Date 03/2010. Park Rating 4:
Report submitted by The Nielsens (50).

UPDATED REPORT NEEDED