Here are the answers to some frequently asked questions about
AURORA SATELLITE TV.
For more information, feel free to click on the "Contact Us" button.
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What is AURORA SATELLITE TV?
Aurora was originally established to provide free-to-air television for
people living in the outback or remote areas and for rural areas without
sight of transmission towers or UHF repeaters.
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I live in a capital city - can I still receive AURORA?
Government regulations changed in early 2000 which permitted people in capital cities,
who live in "black spot" areas to receive Aurora.
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What is a "black-spot" area?
Simply explained, this is a section of metropolitan area where, with an antenna up to
10 metres from the ground, you still cannot receive quality pictures from channels ABC,
SBS, 7, 9 or 10 networks. This can be due, for example, to the transmitter/repeater
line-of-sight being blocked by a high-rise building or due to geography (e.g. you live
in a valley).
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How many channels can I get with Aurora?
Provided that your current reception is sufficiently bad enough where, with an antenna up to
10 metres from the ground, you still cannot receive quality pictures from channels ABC,
SBS, 7, 9 or 10 networks, then you will be entitled to receive four channels - ABC (in your time
zone), SBS (in your time zone), Seven Central (EST) and Imparja TV (CST). Seven Central shows the
same programming as the rest of the Seven Network, while Imparja TV shows a combination of
programmes from the 9 and 10 Networks.
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Do I need a permit to receive Aurora?
For ABC and SBS, the answer is NO. You don't even need to prove you have bad reception. Everyone
in Australia is entitled to ask to have ABC and SBS turned on via satellite. However, for Seven Central
and Imparja TV, the answer is YES. To obtain a permit, you need to demonstrate that signals from your
local commercial channels are sufficiently bad. To this end, we would perform a Site Survey and send a
request to the Australian Broadcasting Authority for a permit to be issued for Seven Central, Imparja
TV or both.
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How long does it take to obtain a permit?
From the time the Permit Application is faxed to the Australian Broadcasting Authority, the turn-around
time seems to be about 6 weeks for the Permit to be approved.
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What equipment do I need to receive Aurora?
Depending upon your location within Australia, a 75cm or 90cm off-set dish equipped with a
Ku-Band LNBF should be quite adequate. You will also need a digital satellite receiver that
is capable of accepting an Irdeto conditional access module (CAM) and an Aurora smart-card.
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Is Aurora a pay-TV service or free of charge?
The ONLY costs in obtaining Aurora programming are related to purchasing and
installing the necessary equipment. After the smart-card has been authorised for your
channels, there are no other costs and no monthly charges.
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I live in an apartment - can I also receive Aurora?
Aurora can be connected directly to your apartment, flat or unit or you can share the cost
with other apartments by connecting Aurora to your block's Master Antenna TV system (MATV).
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What if my apartment block doesn't have an MATV system?
If you need an MATV system or your current MATV system needs upgrading, we can quote on the
installation of or upgrading to a quality Master Antenna TV system as required for the approval of your Body Corporate.
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